Generous free tier

Coiled will manage a certain amount of Dask computation without charging you. 10,000 CPU hours is enough to perform a modest data transformation job (1 hour of 100 CPUs) a few times a day, every day, continuously.

• Getting started or have modest needs? Don’t worry about billing. Heavy institutional user? We plan to charge you.
• We can’t make your own cloud costs go away. You still have to pay AWS/GCP.

$0.05 Additional Charge

As you use the product beyond the free limit we start to charge you.  We charge roughly five cents per CPU hour managed. This is similar in magnitude to what cloud providers charge. You can pay by credit card, or with a purchase order. Overages are billed monthly in arrears. Volume discounts are available and are billed annually.

• Only pay for what you use. We’re incentivized to make Dask and Coiled as useful for you as possible.
• As you get into more exotic machine types like high memory nodes or GPUs these values can change. As you commit to more usage, these values can change.

Bulk Discount Pricing

Take advantage of bulk discount pricing by paying for CPU Hours in advance. Contact Us to learn more.‍

Support

We’re here to help with Coiled and Dask. For free support we’re open to bug reports on public github issues, with no guarantees made.

• We’re all interested in learning from each other.
• We don’t do hands-on-keyboard support, but are more than happy to connect you with our network of qualified partners.

Support

For support we’re open to bug reports and performance questions on private github issues. We also include lightweight educational resources and lecturettes from our team as we notice topics that might help you.

• We’re all interested in learning from each other.
• We don’t do hands-on-keyboard support, but are more than happy to connect you with our network of qualified partners.

Office Hours

Your team has conversations with expert Dask engineers. This is typically twice a month for an hour and is an excellent opportunity to ask about best practices and clear out any pain your team may be having. These conversations are typically a hit with current customers.

• It’s surprising how often an hour of conversation with the right person can save you weeks of effort.
• We don’t do hands-on-keyboard support, but are more than happy to connect you with our network of qualified partners.

Enterprise Dask Support

This includes Enterprise SLAs, 9×5 support in US and EU timezones, indemnity insurance, and everything else you need to know that Dask will remain production ready for your critical applications. These deals tend to be six or seven figures.